Common Questions
I have forgotten my password. How do I reset it?
Go to the Customer Login page, and click on ‘Forgot Your Password?’
Enter your email address and press ‘Reset My Password’
You will receive an email confirming your password reset request. You will need to click on the ‘Set a New Password’ button in this email to create a new password...
How can I contact customer services?
Visit our dedicated contact page to explore all of the ways you can get in touch with us. There are numerous ways to contact our expert and friendly team inlcuding Email, Telephone and...
Where can I find a 3D drawing or CAD file for a product?
Navigate to the 'Technical Information' tab on the product page. If a 3D drawing is available for that specific product, you will see a link called 'View 3D Drawing"...
Why can't I add a product to the cart?
Our website houses our full range of products, including made to order items and products with longer lead times. You can easily switch between our full catalogue and items available to buy online by simply clicking the option you want from the filter at the top of any category page...
What custom manufacturing services do you provide?
Popular custom metalwork includes; speaker grilles and hardware, brackets, stage boxes, rack cabinets and accessories. Our manufacturing capabilities also consists of laser cutting, CNC punching, die casting, press brakes, powder coating, UV printing and laser etching...
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