Here at Penn Elcom, the needs of our customers drive our passion. We pride ourselves on handling each customer with care, ensuring that they are our number one priority throughout the purchasing process. How do we do it? With the help of great salesmen and women. On this day we’d like to recognize one of our salesmen who has been instrumental in helping Penn Elcom establish an outstanding level of customer service; which is reflected by our 5-star Trustpilot rating.
Meet Tim Allen, an easygoing Sales Manager from our Houston, Texas depot. With over 12 years of experience, Tim has helped turn one-time customers into lifetime purchasers with his patience and extensive product knowledge. Helping a customer with a problem or exchanging exciting ideas with his coworkers are a few reasons he loves working at Penn Elcom.
Get to know Tim
Name: Tim Allen
Years with the company: 12
Job Title: Sales Manager of USA
Why did you choose to work for Penn Elcom?
Manny Grifman worked for Penn Elcom and was transferred to China. He was my neighbor and said they were having trouble finding his replacement. I was doing graphic design at the time and looking for something different and I’ve been here ever since. Sadly Manny is no longer with us.
What do you love about working at Penn Elcom?
I like the customers I get to talk to and help with a problem. Bouncing ideas off customers to help them with special projects is also very enjoyable. After 12 years they become more than just a customer.
Tell us a little about yourself.
I’m 49 years old. I was born in the District of Columbia and moved to Texas when I was 4 and I have been here ever since.
What is your daily motto that keeps you motivated?
Live more and worry less.
What are your hobbies outside of work?
I enjoy wade fishing for redfish, speckled and flounder.
What three words would you use to describe yourself?
Easygoing, positive and patient.
How has Penn Elcom helped you in your career development?
I think just about everyone has helped me out. I can bounce questions and ideas off my coworkers and they have been very helpful with training and product education.
What is your proudest moment at Penn Elcom?
I’ve had many proud moments, but I enjoy most when I take a customer from the competition because they like the way they are treated at Penn Elcom.
How do you define success?
Overcoming fear and rejection.
Tell us a little bit about your family.
I’ve been married to my wife Lisa for 4 years. We met through work when she was with Halliburton and one of her coworkers recommended Penn Elcom for some casters and I picked up the phone when she called. I have a 20 year old son and 17 year old daughter. My son has low-functioning autism. He has never met a stranger and loves anything to do with flags and trains. My daughter loves equestrian horseback riding and anything to do with horses.
What’s your New Year’s resolution?
To drink less Dr. Pepper which I will start tomorrow.
What is the first concert you attended?
Van Halen on the Diver Down Tour. I still have the shirt although it doesn’t fit anymore.
What is the most important thing you have learned in the last five years?
That I’m not always right (my wife taught me that).
EMPLOYEE APPRECIATION DAY
Being a global company, Penn Elcom depends heavily on its employees’ skillset, work ethic, and drive to keep operations running steadily. We know our company’s achievements ride on the success and happiness of our employees. We highly respect our employees and appreciate their willingness to always go the extra mile for our customers. In honor of Employee Appreciation Day, we’d like to share with you the journey of our long-term employee and outstanding worker: Shawn Anderson.
What Shawn’s Manager has to say… Shawn Anderson, an 18-year product expert, has a great work ethic and is always willing to put in extra hours to satisfy a customer. He carries himself with a ready attitude full of energy and excitement. His history within the company runs deep, being someone who has worked in almost every department from sales, quality control, warehouse and now in the purchasing department. Managers describe him as a tremendous asset to the California depot and company.
Get to know Shawn
Name: Shawn Anderson
Years with the company: 18
Job Title: International Purchasing Agent
What three words would you use to describe yourself?
Intense, creative, and loyal.
What’s your best family memory?
The birth of my two sons.
What advice would you give to new employees at Penn Elcom?
Go the extra mile.
How do you define success?
Success only comes with a balanced life. Part of balance is learning to say no sometimes.
What’s your dream car?
A 1976 Corvette Stingray
What’s your favorite food?
Italian and Mexican
