Account Help
Do I need an account to make an online order?
No, you do not need to have an account with us to place an order, but there are so many benefits to registering and creating an account including access to multiple saved addresses, easily view past orders and invoices, faster checkout with saved payment options and...
How do I create an account?
It is simple to create an account at Penn Elcom! Visit our Create New Customer Account page and follow the onscreen instructions...
Where can I update my account information such as email address or password?
When logged in, click on the person icon to open your Account Dashboard. From there, scroll down and click on Account Information (or this link when logged in). Under the Edit Account Information page, you can click on the options to change your email, password or request to allow remote shopping assistance...
I have forgotten my password. How do I reset it?
Go to the Customer Login page, and click on ‘Forgot Your Password?’Â
Enter your email address and press ‘Reset My Password’
You will receive an email confirming your password reset request. You will need to click on the ‘Set a New Password’ button in this email to create a new password...
I have forgotten the email address I used for my account. How can I find out which one I need to log in?
Please get in touch with our team and they will be able to help you.
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